Why Your Network Admin Isn't a Microsoft 365 Security Expert
Your business’ security with Microsoft 365 is too important to trust to a non-expert. Traditional IT professionals and network admins do incredible work for their companies, but don’t always understand the M365 environment.
The Dangerous Assumption That's Compromising Business Security
Your network administrator is excellent at their job. They keep your servers running, manage your switches, and can troubleshoot network issues in their sleep. But here's a hard truth: being great at traditional IT infrastructure doesn't automatically qualify someone to secure your Microsoft 365 environment.
The Cloud Security Paradigm Shift
Traditional IT security and cloud security are fundamentally different disciplines. Your network admin's expertise in firewalls, VPNs, and on-premises Active Directory doesn't directly translate to securing a cloud-first environment like Microsoft 365.
Traditional IT Security Focus:
Perimeter-based security (firewalls, network segmentation)
On-premises Active Directory management
Hardware-based security appliances
Physical server and infrastructure protection
Microsoft 365 Security Focus:
Identity-based security (zero trust principles)
Cloud-native threat protection
API-based integrations and automation
Software-defined security policies
The Specialized Knowledge Gap
Securing Microsoft 365 requires expertise in areas that traditional IT professionals rarely encounter:
Azure Active Directory Architecture
Understanding hybrid identity scenarios
Configuring conditional access policies
Managing privileged identity management
Implementing identity protection features
Cloud Application Security
Securing Teams, SharePoint, and Exchange Online
Managing data loss prevention across cloud apps
Configuring cloud app security policies
Understanding OAuth and API security
Compliance and Governance
Meeting industry-specific compliance requirements
Implementing data retention policies
Managing eDiscovery and legal hold
Configuring sensitivity labels and information protection
Advanced Threat Protection
Configuring Microsoft Defender for Office 365
Managing safe attachments and safe links
Implementing advanced anti-phishing policies
Analyzing security insights and reports
The Certification Confusion
Many businesses assume that Microsoft certifications equal M365 security expertise. While certifications are valuable, they're not all equal:
Entry-Level Certifications (often held by general IT professionals):
Microsoft 365 Fundamentals
Azure Fundamentals
Basic administrator certifications
Specialized Security Certifications (required for true M365 security expertise):
Microsoft 365 Security Administrator
Azure Security Engineer
Microsoft Security Operations Analyst
Information Protection Administrator
The Risk of Assumptions
We've seen businesses suffer security incidents because they assumed their capable IT team could handle M365 security. Common issues include:
Misconfigured conditional access policies that blocked legitimate users
Data loss prevention rules that were too restrictive or too permissive
Unmonitored security alerts that missed actual threats
Compliance gaps that resulted in regulatory issues
The Solution: Specialized Expertise
This doesn't mean your existing IT team isn't valuable—they absolutely are. It means recognizing that Microsoft 365 security requires specialized knowledge that takes time and focused effort to develop.
The most successful businesses we work with take a hybrid approach:
Keep their existing IT team focused on what they do best
Partner with M365 specialists for security and optimization
Invest in training for internal staff over time
Maintain clear boundaries between traditional IT and cloud security responsibilities
Want to assess your current M365 security posture? Our specialists can provide an objective evaluation and identify areas for improvement.