Tired of Paying the High Price for IT Support?

MSP IT Support is expensive and often not well suited to your business. Why pay more for services you don’t need?

Why Hire Intero to Handle Your Microsoft 365?

Millions of businesses around the world rely on Microsoft 365 for their daily business operations. Many businesses use the M365 suite as their primary software packages, especially for small and medium sized firms across all industries. This means that Microsoft 365 and its full suite of programs are more essential for many businesses than some executives might initially think. This is why having a dedicated team that specializes in M365 operations is so vital. 

Why not an MSP? 

Many businesses rely upon a managed services provider or MSP to handle their IT services, including their M365. However, the inconvenient truth is that many businesses do not rely upon a majority of the services which MSPs offer in their bundles, while also locking their customers into length contracts which. This leads to businesses paying more than they need to for services they do not need. The fact is that for many businesses, Microsoft 365 services are really all they need, and yet they hire IT companies who are trained to service and maintain more complicated programs. What this means is both that businesses do not get the specialized service that they require and also that they are paying too much for a company which is not well suited for their needs. If you really only use Microsoft 365 in your day to day business operations, why not hire a firm that specializes specifically in Microsoft 365, one that does not use lengthy contracts or packages with services or platforms that you do not need. Additionally, many MSPs are overspecialized; they focus on very specific aspects of their industries. This means that they are extremely useful for advanced technical aspects, supporting specialzied programs but with that you also pay premium pricing again often for services that your business does not need. 

The Hidden Cost of MSP 

Managed Service Providers use restrictive contracts and high pricing models, often because business owners don’t know there is another way. They bundle packages and services which most businesses do not need, and charge high prices in order to support those more specialized technical services which again, many businesses do not actually make use of. Customers have noticed that MSP premiums have only continued to rise, making it harder and harder to stay on budget, despite the fact that the services they provide for businesses remain the same. The fact is, many businesses are ill-suited for the MSP model; they require simpler solutions and are paying for expertise they don’t actually need. Intero can provide another way, a way to save money and save time, all while avoiding lengthy contracts or deceptive pricing packages.

What about my internal IT technician? 

Many businesses also have an internal IT support employee or department who helps to handle their business’ technological needs. These employees are the backbone of these companies, keeping everything running. The fact is, though that they must juggle many different duties, from hardware like printers, routers, and monitors to the different programs which your businesses utilize. Hiring a Microsoft 365 specialist to help your business does not necessarily mean that you have to replace your existing employees; quite the contrary. Our services can assist these employees, making their lives easier by providing expert support on M365 so they can focus on hardware and other systems. By hybridizing these systems, you can improve your business’s efficiency and maximize your business potential, all while freeing up your internal team to work on improving your business technology and the bigger picture. 

Can’t I do this myself? 

Just because Microsoft 365 is ubiquitous does not mean it can be supported without expertise. We get it, as a small business owner, you do whatever you can to balance the budget and support your business as much as possible. That said, M365’s popularity around the world also presents vulnerabilities. Cybercriminals use the M365 ecosystem to target businesses, this costs business owners worldwide billions of dollars per year and it is only going to continue to grow with time as cybercrime becomes more and more prevalent. Additionally, hiring a M365 firm saves you significant time and provides you with M365 expertise, all for less than you might expect  

How do I determine if an M365 expert is the right fit for my business?

It can be difficult, especially if you are not yourself a technically savvy person to determine what services you require for your business. That is where Intero can assist. We provide a free, no obligation consultation to evaluate your business position and determine if having a M365 specialist will benefit your business. We look at the programs and systems you actually make use of in your day to day operations. Unlike an MSP which just sells services packages, as an operations forward company we work with you to get a detailed picture of your operations and determine how our services will integrate seamlessly into your business.

So what are you waiting for? Book a free consultation with one of our experts today to find out how Intero can support your business